Refund Policy

Because every item is custom printed and made to order, all sales are final and we do not accept returns or exchanges for change of mind, sizing, or color preference.

We will make it right if:

• Your item arrives damaged or defective

• You received the wrong item, size, or design compared to what you ordered

• There is a printing error on our end

To request a replacement or refund, email RichS@powerplaymediagroup.com within [7] days of delivery with your order number and a clear photo of the issue. Once approved, we will send a replacement or issue a refund to your original payment method within [5-10] business days.

Cancellations. Orders can be canceled within [24 hours] of purchase, before production begins. After that, we can't cancel because the item will already be in production.

Lost or delayed packages. If your tracking shows delivered but you haven't received your order, contact the carrier first, then reach out to us and we'll help however we can. If a package is confirmed lost in transit, we will replace or refund it.

Shipping costs are non-refundable unless the error was ours.

Contact. RichS@powerplaymediagroup.com